At Dazeeh Clothing, we want to make your shopping experience easy and hassle-free. Please read the following shipping, return, and exchange policy before placing your order.
Shipping Policy
- Orders are processed within 1–3 business days after confirmation.
- Orders are delivered within approximately 3–7 business days, depending on your location.
- Delivery times may be longer during sales, promotions, public holidays, or unforeseen courier delays.
- Customers are responsible for providing a complete and accurate delivery address and contact number.
- Shipping charges, if applicable, will be communicated at the time of order.
Cash on Delivery
For Cash on Delivery orders, customers are requested to ensure that they are available to receive the parcel and have the required payment ready.
Orders that are repeatedly refused or returned without a valid reason may affect future Cash on Delivery eligibility.
Return & Exchange Policy
We accept returns or exchanges within 7 days of receiving your order, subject to the conditions below.
To be eligible:
- The item must be unworn and unused.
- The item must be unwashed and unaltered.
- Original tags must still be attached.
- The item must be returned in its original condition and packaging.
- Items showing signs of wear, stains, perfume, makeup, washing, or damage may not be accepted.
Size Exchanges
If you receive the wrong size or would like to exchange your item for another available size, please contact us within 7 days of delivery.
Size exchanges are subject to availability.
Wrong or Damaged Items
If you receive an incorrect, defective, or damaged item, please contact us within 48 hours of delivery.
Please send us:
- Your order number
- A description of the issue
- Clear photos or a video showing the problem
After reviewing the issue, Dazeeh Clothing will provide the appropriate solution.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Sale or clearance items
- Customized or personalized items
- Items that have been worn, washed, altered, or damaged
- Items without original tags
- Items returned after the 7-day return period
Return Shipping Charges
For a normal return or size exchange, return shipping charges are the customer's responsibility.
If the item was sent incorrectly or arrived damaged or defective, Dazeeh Clothing will cover the applicable return or replacement shipping charges.
Refund Policy
Refunds are processed only after the returned item has been received and inspected.
If your return is approved, the refund will be processed according to the applicable payment method and may take additional time to reach you.
How to Request a Return or Exchange
All return and exchange requests must be made through WhatsApp.
Dazeeh Clothing WhatsApp:
+923274831075
Please message us with your:
- Full name
- Order number
- Item name
- Reason for return/exchange
- Photos or video, if required
Please do not send any item back without contacting us first. Unauthorized returns may not be accepted.
Important Notice
Dazeeh Clothing reserves the right to refuse a return or exchange if the item does not meet the conditions stated in this policy.
By placing an order with Dazeeh Clothing, you acknowledge and agree to this Shipping & Return Policy.
Thank you for shopping with Dazeeh Clothing.